Arriving and checking in

Checking in takes about twenty seconds. Bring your booking code.

The check-in tablet

There’s a tablet at the front desk. Tap the glowing orb, enter your booking code — or your phone number, if the code isn’t to hand — confirm it’s you, and you’re in.

If you’d like a paper ticket, you can print one at the end. It has your code, your space and your times on it.

The tablet only ever looks up one booking — the one you type. It can’t list who else is in the building, by design: it sits in a public room.

Or ask reception

Reception can check you in by hand at any time. Do that if the tablet is busy, if your code isn’t working, or if anything looks wrong.

On a team booking, use your code

If you were added to someone else’s booking, use the code we emailed you — not the one the organiser got. Yours checks in you; theirs checks in them. It means you can arrive whenever suits you.

If the tablet won’t take your code

A few ordinary reasons, and what to do:

“This booking still needs payment.” The booking is held but hasn’t been paid for. See reception — they’ll take it at the desk and your code works immediately after.

“That booking is for [another day].” Codes only work on the day of the booking. Reception can move it if you need today instead.

“I couldn’t find that one.” Check the code against your confirmation email — codes never contain the letters O or I, or the digits 0 and 1, precisely so they don’t get misread. Try your phone number instead, or see reception.

Nothing at all? If you cancelled or were refunded, the code stops working. Reception can book you back in.

What’s here

High-speed internet, power that stays on, and a quiet hall with soft music. Bring your laptop; there’s a socket at every seat.

Leaving and coming back

Your booking runs to closing, so stepping out for lunch is fine — you don’t need to check in twice.