Glossary
Common RAiN terms, in plain language.
| Term | Meaning |
|---|---|
| RAiN | Rivium AI Network — a managed AI-implementation service. Businesses buy implementation from RAiN, delivered by vetted experts. |
| Business | A company/team that wants AI implemented. |
| Expert | A vetted specialist (individual, team, or agency) RAiN engages to deliver implementation work. |
| Onboarding | The guided, one‑question‑at‑a‑time sign‑up questionnaire. |
| Rain (the guide) | The voice orb that reads questions aloud and walks you through onboarding. |
| Rain (the assistant) | The dashboard AI assistant you can ask questions by voice or text. |
| Match request | An offer from RAiN pairing a business with an expert. |
| Project | The structured delivery created when a match is accepted. |
| Milestone | One of the 8 delivery stages (intake → … → optimization). |
| Checklist item | A task within a milestone. |
| Evidence | Files an expert uploads to prove work (screenshots, config, tests, handover doc). |
| QA review | The quality check before a project is marked complete. |
| Verified | A project that passed QA. |
| Completed | A project that is verified and handed over. |
| Needs revision | Work sent back to the expert with notes. |
| Tier | An expert's level (e.g. Explorer → Verified → Specialist → Lead → Agency). |
| Verification status | Whether an expert's profile has been verified by RAiN. |
| Package | The service offering a project delivers (e.g. Customer Engagement Setup). |
| Dashboard | Your home screen: KPIs, projects, activity, and (when set) a welcome video. |
| OTP | The one‑time 6‑digit code emailed for sign‑up and each sign‑in. |
RAiN AI Studio
| Term | Meaning |
|---|---|
| AI Team | Your agents and the work you've given them — what a project in the Studio contains. |
| Agent | One worker with a role, a goal, a model and a set of tools. It performs the steps you join it to. |
| Sequence | The order the work happens in, and what happens when things differ. One per project. |
| Canvas | The drag-and-drop surface where you lay out agents and steps and join them up. |
| Trigger | What starts a run: a call from the client's system, or a clock. The one thing on the canvas with no way in. |
| Schedule | A trigger's rule, written in words — daily 09:00, weekdays 17:30 — and the timezone it means them in. |
| Catch-up | Whether a firing missed while we were down should still happen. On for chasing unpaid fees; off for a 5pm summary. |
| Step | One thing that happens in a Sequence. Four kinds: task, action, condition, agents route. |
| Task | A step where an agent is given the goal and works out how. Uses a model. |
| Action | A step that runs one tool with the arguments you typed. No model, no tokens. |
| Condition | A step that asks one question and sends the run one of two ways. |
| Agents Route | A step with as many named exits as the work has kinds, sending each to the specialist who handles it. |
| Otherwise | An Agents Route's final exit, taken by anything matching none of the others. Always present. |
| Supervisor | An agent joined to an Agents Route, whose role frames the decision about where work goes. |
| Tool | Something an agent can use — a calculator, a web search, a database lookup. |
| Integration | A tool that reaches one of your own systems: WhatsApp, Paystack, your database. |
| Knowledge | Documents and notes you upload so agents can answer from your material, citing the file. |
| Run | One execution of a Sequence, start to finish. |
| Trace | The step-by-step record of a run — what each step produced, and why each decision went the way it did. |
| Endpoint | The address a client's own system calls to run your Sequence, with a key you issue to them. |
| Project key | The token that lets one outside system call one project. Shown once; only a fingerprint is kept. |
| BYOK | Bring your own key: connecting your own model or tool account instead of using RAiN's. |
RAiN Academy
| Term | Meaning |
|---|---|
| Provider | A training organisation that publishes courses on Academy. |
| Training Center | A provider's area for authoring courses, and for their certificate logo and signature. |
| Learner | Someone taking a course. |
| Lab | A hands-on exercise inside a lesson, run in a practice workspace of the real Studio. |
| Certificate | Proof of completion, with an ID anyone can verify without an account. |
RAiN Workspace
| Term | Meaning |
|---|---|
| Desk / Room | What you can book — a seat, or a private space. |
| Booking code | The code that gets you in, issued when payment is confirmed. |
| Front desk | The reception screen where a booking is checked in. |